Huzo™ Privacy Policy
TO WHAT DOES THIS PRIVACY POLICY APPLY?
The website you are currently
visiting is operated by Huzo located in Irvine, California. This Privacy
Policy currently applies to the following website(s) operated by Huzo
collectively referred to as the "Huzo Website," "our
Website," or "huzo.com."
In the future, if we wish to
include additional websites under this Privacy Policy, we will take
reasonable steps to list them above and ensure that they provide a link
to this Privacy Policy.
Please note that this Privacy
Policy applies only to information submitted and collected online through
the Huzo Website (as listed above), whether maintained by Huzo or one
of our vendors, and does not apply to information that may be collected
by Huzo offline. In addition, this Privacy Policy does not extend to
websites maintained by other companies or organizations to which we
link or which link to us. Because we cannot guarantee that the privacy
policies of such sites meet our high standards, we encourage you to
read the privacy policy of the website to which you link before you
submit any personal information to that site.
By using our
Website, you signify your assent to Huzo's Online Privacy Policy. If
you do not agree to this Privacy Policy, please do not use our Website.
We reserve the right to make changes to this Privacy Policy. Please
check back from time to time to ensure that you are aware of these changes.
Your continued use of our Website will signify your acceptance of these
changes. Please note that if we make a material change to this Privacy
Policy, we will notify you by posting the change on our Website or in
this Privacy Policy, and if necessary, give you additional choices regarding
such change.
WHAT TYPES OF INFORMATION DOES HUZO COLLECT AND HOW IS IT USED?
In order to give you the best
experience on our Website, Huzo may collect information about you. Typically,
we may ask you to submit personal and/or demographic information if
you decide to:
- Sign up for a Huzo account (i.e., purchase a membership plan).
- Use our Huzo Referrals feature and/or sign up to receive Huzo newsletters.
- Send us a message using our
"Contact Us" form.
The types of information requested
for each feature above and the way the information is used are detailed
by category below. Under all circumstances, we will only collect the
information deemed reasonably necessary to fulfill your online requests
and our legitimate business objectives.
HUZO ACCOUNT REGISTRATION
To create a Huzo account, we
ask you for certain personally identifying information, including your
full name, e-mail address, postal address, telephone number and billing
information (such as a credit card number). We may also ask you to create
a password and to provide other non-personal information such as your
gender, game and platform preferences (including information about the
games and hardware you own), hobbies and interests, and other information
(also known as "demographic information"), and we may link
this demographic information to your personal information.
Once collected, we use the
information above to: (i) create and give you access to your Huzo account,
(ii) process and ship your orders, (iii) communicate with you (via e-mail
or phone) about the status of your orders, (iv) answer any requests
that you may have, and (v) send you Huzo newsletters.
From time to time, we are approached
by third party companies and organizations that provide game-related
special offers or other offers that we believe may be of interest to
you. To extend these offers to you, we may use your Huzo account information
to send out promotional mailings on their behalf. If you decide to sign
up for a third party offer, then with your consent we may also share
your Huzo account information with the third party offer provider. We
see this as a value-added service helping you find useful products or
services. We strive to limit the notices and communications to those
that we think you would appreciate receiving. If you want to be excluded
from these promotional mailings, you may opt out by logging in to My
Account and updating your E-mail Subscriptions.
We may use your Huzo account
e-mail address to send you service-related announcements that tell you
about updates to our Privacy Policy or Terms of Use, new areas or features
on our Website, changes to our online service or technical support policies
and other related changes.
We may also use your personal
and demographic information in aggregate for our internal marketing
and demographic studies, so we can constantly improve the online products
and services we provide you and to better meet your needs.
We may retain
the details of transactions or payments you make on Huzo. However, we
will only keep your payment source account number with your consent.
We offer contact
importer tools to help you upload your friends' addresses so that
you can find your friends on Huzo, and invite your contacts who do not
have Huzo accounts to join. If you do not want us to store this information,
visit this help
page.
If you give us your password to retrieve those contacts, we will not
store your password after you have uploaded your contacts' information.
We keep track
of the actions you take on Huzo, such as adding a friend, becoming a
fan of a Huzo Page, joining a group or an event, creating a photo album,
sending a gift, poking another user, indicating you "like" a post,
attending an event or authorizing an application. In some cases you
are also taking an action when you provide information or content to
us. For example, if you share a video in addition to storing the actual
content you uploaded, we might log the fact you shared it.
When you access
Huzo from a computer, mobile phone or other device, we may collect
information from that device about your browser type, location and
IP address, as well as the pages you visit.
HUZO REFERRALS
When you use the Huzo Referrals
Program (or the "Referral Program"), we may ask you to provide
information such as your friends' first names and e-mail addresses and
your first name and e-mail address. In return, your friends will be
given the opportunity to become a Huzo member with a choice of a free
Huzo trial membership or discount pre-paid membership, and will also
be given the opportunity to make referrals to their friends. During
and after participation in the Referral Program you and/or your friends
may receive additional communications from us or our vendors in relation
to the Referral Program, and you and/or your friends' participation in
it. The data collected through the Referral Program is only used for
the operation and ongoing maintenance of the Referral Program and will
not be distributed to any third parties other than those Huzo vendors
that may be helping us in the operation and maintenance of the Referral
Program. You and your friends may opt-out of participation in the Referral
Program at any time via opt-out links in all communications made to
you and your friends through the Referral Program, or by sending an
e-mail to friends_optout@Huzo.com.
NEWSLETTER SIGN-UPS
You may sign up to receive
information about Huzo products and services by selecting which newsletters
you wish to receive and providing us with your e-mail address. We use
the information you provide us to fulfill your request for Huzo newsletters
only and for no other purpose. You may choose to stop receiving these
newsletters by unsubscribing through a link in each newsletter sent
to you.
HUZO SMS ALERTS
You may sign up to receive
Huzo SMS Alerts to your mobile device that inform you when Huzo has
shipped and received your game rentals. When you sign up to receive
Huzo SMS Alerts, we ask you to submit the mobile phone number to which
you would like the alerts to be sent. Mobile phone numbers collected
on the Huzo SMS Alerts Preferences page will only be used for delivery
of requested SMS alerts, and for no other purpose, and will be otherwise
treated in accordance with this Privacy Policy. You may choose to stop
receiving Huzo SMS Alerts via the unsubscribe option in each SMS alert
sent to you.
CONTACT US FORM
If you choose to contact us
using this form, we may ask you to provide your first name, e-mail address,
and a description of your question or comment. This form is intended
for questions and comments only. We use the information you provide
solely to respond to your inquiry and for no other purpose. We may retain
and aggregate your comments for demographic purposes and to improve
our service.
SHARING INFORMATION ON HUZO
We designed
our privacy
settings
to enable you to control how you share your information on Huzo. You
should review the default privacy
settings
to make sure they reflect your preferences. Here are some specific things
to remember:
- You can control the visibility of most of the information you share
on Huzo through the privacy
settings
you select.
- Certain categories of information such as your name, profile photo, list of friends, fan pages, gender, geographic region, and networks to which you belong are considered publicly available and therefore do not have privacy settings. You can limit the ability of others to
find this information on third party search engines through your search privacy settings.
- Some of the content you share and the actions you take will show up
on your friends' home pages and other pages they visit.
- Even after you remove information from your profile or delete your
account, copies of that information may remain viewable elsewhere to
the extent it has been shared with others, it was otherwise distributed
pursuant to your privacy
settings,
or it was copied or stored by other users.
- You understand that information might be re-shared or copied by other
users.
- Certain types of communications that you send to other users cannot
be removed, such as messages.
- When you post information on another user's profile or comment on
another user's post, that information will be subject to the other
user's privacy
settings.
- If you use an external source to publish information to Huzo (such
as a mobile application or a Connect site), you should check the privacy
setting for that post, as it is set by that external source.
SHARING PAGES WITH FRIENDS
When you use the Huzo website
with your friends, Huzo does not store or collect any of the information
you enter (email addresses, login information, etc...) to share these
pages. Because we don't store your information or your friends' information,
we will never send spam to you or your friends, or sell your personal
information to others.
INFORMATION
YOU SHARE WITH THIRD PARTIES
We take steps
to ensure that others use information that you share on Huzo in a manner
consistent with your privacy
settings,
but we cannot guarantee that they will follow our rules.
WHAT HAPPENS IF I REFUSE TO PROVIDE MY PERSONAL INFORMATION TO HUZO?
If you choose not to submit
personal information when requested, you will not be able to rent or
buy video games from Huzo and it will limit the services we can provide
you. For example, if you refuse to share your email address, you will
not be able to create a Huzo account or receive our newsletter. To simply
browse our Websites, however, you do not need to give us any personal
information.
DOES HUZO USE COOKIES, OR OTHER PASSIVE MEANS TO COLLECT INFORMATION?
Like many Websites, Huzo.com
sets "cookies" on your computer. Cookies are alphanumeric identifiers
that we transfer to your computer's hard drive through your Web browser,
allowing us to automatically identify you when you return to our Website.
They help us to match the games you've chosen to rent or buy with
your individual account, and to personalize the Huzo.com Website for
you. Information contained in a cookie may be linked to your personally
identifying information. If cookies are not enabled on your Web browser,
you will not be able to use the Huzo Website or the Huzo service. The
"help" menu on most Web browsers will tell you how to enable
cookies.
Your order and billing history
are also tracked automatically from the beginning of your Huzo membership.
This allows you to log in to My Account and see a complete list of games
you've rented or bought from us.
In the course of serving advertisements
to this site, our third-party advertiser may place or recognize a unique
cookie on your browser.
WHO IS COLLECTING MY PERSONAL INFORMATION AND IS IT SHARED WITH ANYONE?
The information that you disclose
on the Huzo Website is collected by Huzo or by a vendor on Huzo's behalf,
and is used in accordance with the practices set forth above. A breakdown
of our data disclosure policies follows.
AGENTS AND CONTRACTORS
We use outside companies, agents
and contractors ("vendors") to perform some important Huzo tasks,
such as processing credit card transactions, delivering your orders,
and operating and maintaining our Referral Program. In the course of
doing so, these vendors can come into contact with some of your personally
identifying information. However, we only give them access to the information
they need in order to actually perform their tasks, and they are bound
by the terms of this Privacy Policy-that is, they must treat your personal
information the same way we do.
If you decide to join our affiliate
program, please note that the information collected on the publisher
application form is collected and controlled by Commission Junction
(not Huzo) and is therefore subject to their privacy policy. Once collected,
Commission Junction may share certain publisher information with us
to help facilitate the affiliation or allow us to contact a publisher
directly.
CO-SPONSORS AND PROMOTIONAL PARTNERS
From time to time, we may run
contests, special offers, or other events or activities ("events")
on our Website. Information collected for these events may include personal
information (e.g., name, mailing address, etc.) and may be collected
by or shared with a third party sponsor, co-sponsor or other reputable
third party (e.g., promotional partner, retailer, or game or magazine
publisher). If you provide information to such third parties, you give
them permission to use it for the purpose of that event and any other
use that you approve. We cannot control third parties' use of your information.
If you do not want your information to be collected by or shared with
a third party, you can choose not to participate in these events at
the time of the contest/event or when the information is collected.
In some instances, we may have
an arrangement with a promotional partner or retailer, whereby they
share with us customer information collected on their website. In the
event that we receive such data and combine it with our customer records,
the combined information will be treated in accordance with this Privacy
Policy. Otherwise, all such information is subject to the privacy policy
under which it was collected.
DISCLOSURE AND/OR TRANSFER OF PERSONAL INFORMATION
We may disclose any and/or
all personal information about you in the good faith belief that we
are required to do so by law, including but not limited to requests
pursuant to subpoena or court order and/or disclosure to local, state
or federal law enforcement, or other government officials pursuant to
investigations they are conducting. In addition, in the event of a merger,
acquisition, reorganization, bankruptcy or other similar event, Huzo's
customer information may be transferred to our successor or assign.
AGGREGATE INFORMATION
We may provide our prospective
partners, advertisers and other third parties with aggregate data about
members and visitors to the Huzo Website. However, such data is anonymous,
and we do not disclose personally identifying information about specific
users.
CAN I CHOOSE HOW MY PERSONAL INFORMATION IS USED?
If you wish to opt out of receiving the Huzo newsletter, special offers and promotional information log in to “My Account” and change your E-mail Subscriptions or contact support@Huzo.com.
In addition, at the bottom of every Huzo newsletter sent to you, we
provide you the opportunity to discontinue receiving future communications
(i.e., unsubscribe).
HOW CAN I VIEW OR UPDATE MY PERSONAL INFORMATION?
To view or update your name, e-mail address, password, billing address, credit card number, e-mail subscription preferences, or other account information log in and follow the link to “My Account,” located on most pages of the Huzo Website. Please note that you must log in with your e-mail address and password before you can update any account information.
If you believe that your account
information contains errors, and you cannot correct those errors from
the "My Account" page, please contact Customer Service.
WHAT IS HUZO'S POLICY REGARDING CHILDREN?
Though the Huzo service is
fun for all ages, you must be 18 years or older to create a Huzo account
and become a member. Parents who wish to create an account on behalf
of their children may do so, provided that the parent is the account
holder. We encourage parents to use our Parental Controls feature, which
will allow you to control the movies your child can rent or purchase
under your account. We do not allow anyone under 13 years of age
to use the Huzo Website.
WHAT SAFEGUARDS DOES HUZO USE TO PROTECT MY PERSONAL INFORMATION?
Huzo maintains industry standard
procedures to protect the confidentiality, security and integrity of
the personal information collected from our Website visitors. Huzo uses
a secure server to encrypt all of your personal information. The secure
server employs Secure Socket Layer (SSL) encryption, the most advanced
encryption method available today.
To protect your information
from unauthorized access or use, we use only the most advanced technology
and security features for the Huzo Website. We will continue to update
and enhance our security practices as new technology becomes available.
We have also implemented strict security guidelines for our employees,
partners and vendors.
While we make every effort to ensure the security of your personal information, no data transmission is guaranteed to be 100% secure. Therefore, please be aware that
when you submit information to us, you do so at your own risk. To further
protect your personal information, we ask that you play an important
role as well. Take care to prevent unauthorized persons from learning
any of your Huzo account information.
You are solely responsible
for safeguarding your Huzo e-mail login and password. To prevent unauthorized
use of your account, be sure to change your password often, and keep
it in a safe place.
HOW DO I ASK A QUESTION OR FILE A COMPLAINT? (CONTACT INFORMATION)
If you have any questions,
complaints, or comments regarding this Privacy Policy or our information
collection practices please e-mail or contact us at:
Huzo
Attn.: Privacy Policy Administrator
[WHAT ADDRESS DO WE WANT TO USE? DO WE WANT TO SET UP A P.O. BOX TO KEEP THIS MAIL SEPARATE?]
support@huzo.com - 7 days a
week
Any personal information you
provide to the above e-mail or postal mail addresses, will not be used
to send you promotional materials unless you request it.
This Privacy Policy was last updated on April 8, 2010